1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes all data that can personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice of this website.
How do we collect your data?
Your data is collected, for example, when you provide it to us. This could include data entered into a contact form.
Other data is automatically collected or obtained with your consent when you visit the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or the time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze user behavior.
What rights do you have regarding your data?
You have the right to receive free information at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the relevant supervisory authority.
You can contact us at any time using the address provided in the legal notice for further questions regarding data protection.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (host). Personal data collected on this website is stored on the host’s servers. This may include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.
The use of the host is based on the fulfillment of our contractual obligations toward our potential and existing customers (Article 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Article 6(1)(f) GDPR).
Our host will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.
Contract for Data Processing
To ensure compliance with data protection regulations, we have entered into a data processing agreement with our host.
3. General Information and Mandatory Disclosures
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.
When you use this website, various personal data is collected. Personal data is information that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We point out that data transmission over the Internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Responsible Party
The responsible entity for data processing on this website is:
Rattex GmbH
Untenhöhscheid 29
D-42657 Solingen
Phone: +49 212. 23 200 – 0
Email: info@heisenberg-germany.de
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Data Protection Officer
The data protection officer in our company is:
Rattex GmbH
Benjamin Meyer
Untenhöhscheid 29
D-42657 Solingen
Phone: +49 212. 23 200 – 23
Email: meyer@rattex.de
Revoking Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke consent at any time. An informal email notification to us is sufficient. The legality of data processing carried out before revocation remains unaffected.
Right to Object to Data Collection in Special Cases and Direct Marketing (Article 21 GDPR)
If data processing is based on Article 6(1)(e) or (f) GDPR, you have the right to object at any time for reasons arising from your particular situation. This also applies to profiling based on these provisions. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection under Article 21(1) GDPR).
If your personal data is processed for direct marketing purposes, you have the right to object at any time. This also applies to profiling related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Article 21(2) GDPR).
Right to Lodge a Complaint with a Supervisory Authority
In the event of violations of the GDPR, affected individuals have the right to file a complaint with a supervisory authority, particularly in the member state of their habitual residence, workplace, or the place of the alleged violation. This right exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract delivered to yourself or a third party in a commonly used, machine-readable format. If you request the direct transfer of data to another controller, this will only be done where technically feasible.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us. You can recognize an encrypted connection by the change in the browser's address line from "http://" to "https://" and the lock symbol in your browser bar.
If SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
For further details on how we handle data, including cookies, plugins, and data processing agreements, please refer to the full privacy policy.
Access, Deletion, and Correction
Under applicable legal provisions, you have the right to receive free information at any time about your stored personal data, its origin, recipients, and the purpose of data processing. You also have the right to request correction or deletion of this data. For this and any other questions regarding personal data, you can contact us at any time using the address provided in the legal notice.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time using the address provided in the legal notice. The right to restriction of processing applies in the following cases:
- If you dispute the accuracy of your stored personal data, we usually need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was or is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have filed an objection under Article 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data—apart from its storage—may only be processed with your consent or for the assertion, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.
Objection to Promotional Emails
The use of contact details published within the framework of the legal notice obligation for sending unsolicited advertisements and informational materials is hereby rejected. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.
4. Data Collection on This Website
Cookies
Our websites use "cookies." Cookies are small text files that do not harm your device. They are either temporarily stored for the duration of a session (session cookies) or permanently stored (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them or they are automatically deleted by your web browser.
In some cases, cookies from third-party companies may also be stored on your device when you enter our website (third-party cookies). These enable us or you to use specific services of the third-party company (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart function or displaying videos). Other cookies are used to analyze user behavior or display advertisements.
Cookies required for electronic communication processes (necessary cookies) or for providing certain functions you request (functional cookies, e.g., for the shopping cart function) or for optimizing the website (e.g., cookies to measure the web audience) are stored based on Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for technically error-free and optimized provision of its services. If consent for storing cookies was requested, the storage of the respective cookies is based solely on this consent (Article 6(1)(a) GDPR); consent can be revoked at any time.
You can configure your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general, and enable the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.
If cookies from third-party companies or for analysis purposes are used, we will inform you separately in this privacy policy and, if necessary, request your consent.
Server Log Files
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of server request
- IP address
This data is not merged with other data sources.
The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in technically error-free presentation and optimization of its website – server log files must be recorded for this purpose.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide, will be stored by us for the purpose of processing the inquiry and for follow-up questions. We do not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling the inquiries directed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if requested.
The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases (e.g., after your inquiry has been processed). Mandatory legal provisions – particularly retention periods – remain unaffected.
Inquiry by Email, Phone, or Fax
If you contact us by email, phone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling the inquiries directed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if requested.
The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases (e.g., after your request has been processed). Mandatory legal provisions – particularly legal retention periods – remain unaffected.
Inquiry via Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling the inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if requested.
The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – particularly legal retention periods – remain unaffected.
5. Plugins and Tools
YouTube with Enhanced Privacy
This website integrates YouTube videos. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store information about visitors to this website before they watch a video. However, data transfer to YouTube partners is not necessarily excluded by enhanced privacy mode. YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.
When you start a YouTube video on this website, a connection to YouTube’s servers is established. The YouTube server is informed about which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, YouTube may store various cookies on your device after starting a video. These cookies enable YouTube to obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts. The cookies remain on your device until you delete them.
Additional data processing operations may be triggered after starting a YouTube video, over which we have no control.
The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest under Article 6(1)(f) GDPR. If corresponding consent has been requested, processing is based solely on Article 6(1)(a) GDPR; consent can be revoked at any time.
Further information on YouTube's privacy policy can be found at: https://policies.google.com/privacy?hl=en.
Google Web Fonts
For uniform font representation, this site uses web fonts provided by Google. The Google Fonts are installed locally. No connection to Google servers occurs.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=en.